Shipping and Returns

Shipping costs

Depending on weight and size shipping as letter or parcel is possible.
There are no customs duties for delivery to Lichtenstein.

Delivery service

All orders are delivered by Swiss Post and Quickpac.
Quickpac: Quickpac currently delivers in the cantons of Zurich, Thurgau, Solothurn, Basel, Bern, Lucerne and Schaffhausen.
Delivery within Switzerland and Liechtenstein only.

Damage in transit

Despite all due diligence, deliveries can be damaged in transit. We will of course reimburse you for any items damaged in transit. Please note that we can only give you a refund for damaged contents if you complain to us as soon as you receive the goods.

Returns

Please inform us by [email protected] or phone (043 55 00 555), before you return items to us.

Returns should be sent to the following address:

Vision Group AG 
Mclinsen
Riedwiesenstrasse 23
8305 Dietlikon

Thank you for your cooperation.